Returns & Exchanges

At CATLINK Official Website, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day return window for all unworn and unwashed items. Simply ensure your items have the original tags attached to qualify for a full refund or exchange.

Return Process

  • 1.
    Initiate Your Request

    Log into your CATLINK account, navigate to your order history, and select the items you wish to return to receive a Return Authorization number.

  • 2.
    Prepare Your Package

    Securely pack your items in their original packaging, ensuring all designer tags and labels are intact to prevent damage during transit.

  • 3.
    Ship the Items

    Affix the provided prepaid shipping label to your parcel and drop it off at any authorized carrier location within 7 days of your request.

  • 4.
    Receive Your Refund

    Once our quality control team inspects your return, we will process your refund back to your original payment method within 5-10 business days.