Returns & Exchanges
At CATLINK Official Website, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day return window for all unworn and unwashed items. Simply ensure your items have the original tags attached to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Log into your CATLINK account, navigate to your order history, and select the items you wish to return to receive a Return Authorization number.
- 2.Prepare Your Package
Securely pack your items in their original packaging, ensuring all designer tags and labels are intact to prevent damage during transit.
- 3.Ship the Items
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized carrier location within 7 days of your request.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund back to your original payment method within 5-10 business days.